Customer Service

LOOKING OUT FOR EACH OTHER

The Downtown Community Safety Partnership (DCSP) provides community outreach assistance and courtesy walks for added reassurance for downtown workers, visitors, and residents. 

To request a courtesy walk, or to report a non-emergency situation of distress or disturbance in the downtown area, please call the DCSP at 947-DCSP (3277)

Downtown visitors and residents are encouraged to download the DCSP app for quick access to safety information, resources and contact numbers useful when visiting the downtown area.

LOST AND FOUND

Whatever you have lost an item or found one, please call mall security 204-943-4629

Lost and found items are kept for 7 days. All items not claimed will be discarded. Portage Place accepts no responsibility for lost and unclaimed items.

PARKING

PORTAGE PLACE PARKADE
  • Located on 393 Portage Avenue, entrance off Carlton or Vaughan Street
  • Offers approximately 1,000 heated underground parking spots
  • 6’7” clearance mall
  • Access is closed to pedestrians from 10:30 p.m. – 6 a.m.
  • For after-hours access, please call 204-943-4929